![]() My husband backed up my old phone with PC and restored to my new phone. Some reviewers complained that it was hard to cancel their subscription. Now they require to subscript the Kdan cloud service to store the files according to the app introduction. It used to restore files automatically, but not anymore. I paid a one time version for more storage several years ago and I didn’t know that the files could not transfer to my new Iphone X from my old Iphone X (same model) this year. ![]() Got a question? Contact us at or check out Ĭannot restore files at new iPhone X and the paid app was not exist anymore. No cancellation of the current subscription is allowed during an active subscription period. Your iTunes account will be charged for renewal within 24-hours prior to the end of the current period, for the same duration, and at the present subscription price. Subscriptions will be charged through your iTunes account at the confirmation of purchase.
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